Enhance the Customer Experience and Drive Revenue with an Order Management System
Fierce competition exists between businesses that sell the same or similar products and services in today’s marketplace. To stand out, many of these businesses have upped their customer service game, which is a very wise move. Statistics show that a company’s customer service—or lack thereof—influences 90% of American customers who are trying to decide whether to work with that business or not. And 58% of those same American customers will switch companies if treated…
